Turntable Lab

I had an excellent experience with Turntable Lab. Being new to vinyl, I wanted that “in-store conversation with an expert,” and while I was sad to learn that TTL’s retail store closed, I basically still got this experience through customer support emails. Working with my needs and budget, the rep from TTL answered no less than 10 of my questions, then got my new record player delivered to my home in *record* time. And it sounds great.Good value, good advice, good customer service… all in all this is a great place for vinyl heads!Shop local. Shop with the folks who know.

I purchased a $595 Ortofon 2M Black Stylus from TTL in July. The suspension on the stylus may have failed and Ortofon recommending sending it back for replacement which I did.I received the replacement stylus in an open unsealed container and was told it was a new replacement. It did not appear to be new and was identical to the one I had sent them and even dragged on the record like the one I had originally sent.I reached back out to customer service and got no response. So I reached out to Ortofon directly with photos and they confirmed the stylus was faulty and immediately had me send to them for replacement.Unfortunately my experience with Turntable Lab was not what I had expected or hoped.

I ordered an upgrade needle from them, and it broke when I tried to install it. Their customer service was super responsive and helpful, and they sent me a new one free of charge. Thank you so much!

Spent $750 here and my order was damaged. It's been a huge pain to get it replaced, their email inbox is full and they won't answer the phone. I believe they are going to replace the order - but it's been such a hassle.

I tend to come for their selection of deep house music. I truly love this place they possess a knowledgeable staff. They have the gambit of genres. They have a good selection of vinyl whether rarities, reprints or new. They approach The late producer Jdilla. That within itself is respect. The pics are from a 2016 visit, I've been back sooner tho. I just purchased better turntables recently. I wish I had them than. I would've got that stark reality vinyl. A great place. I think I'll go 2morro