The Exchange

Very friendly and polite staff. Will come here again.

I always make a point to visit this store if it exists in the city I'm visiting. Since it's a secondary market store, each one has a slightly different selection of collectible merch. This one, too, has some stuff not seen in my area. I found some horror figures I wanted. The employees are fun and polite and actually seem happy to be there.Price-wise, I find The Exchange to be high when it comes to come collectibles, even (and maybe especially) on things that are still available in the primary market (the stores). For example, if there's a Walmart, Target, or mall nearby, some Exchange employees have been known to go there, buy a collectible item, mark it up sometimes by double, and put it on a shelf that same day. That's a shady practice, in my opinion. I DIDN'T NOTICE THAT AT THIS LOCATION THOUGH.In general, The Exchange is also usually a bit above current price guide prices for collectibles. This isn't necessarily a complaint. They have to maintain a storefront and pay employees, which means business expenses. Just weigh your desire to support a local business with your desire to get the best price. In any event, I definitely recommend them, especially if you want an item in hand immediately and enjoy randomly finding cool things. 🙂

Went in and waited for over 30 mins only to be told that they couldnt help me with my Nintendo switch or my old school NES. Very unfriendly staff.

I've gone here countless times, and every time I get wrapped up in a conversation about whatever game, movie, or album I'm buying. The staff are very friendly and have a pretty wide base of information overall. Id recommend at least coming once to see if you like it.These are THE guys and gals to see for information and good company. Their collective knowledge and interests cover just about every genre of music, movies and games you could possibly be interested in

If I could rate this place lower I would the management is an absolute joke here. I will never support this business again at least the Alliance Ohio location.