Underground Sounds

I stop by at least once a month, and I never leave empty-handed. I absolutely LOVE the variety that this particular record store has to offer: it has everything from the mainstream pop / alternative that I love to the metal and rock that my husband loves. Even better, it's a chance to support local businesses!

I ordered 2 RSD Records of of their website and got a order confirmation and payment complete email back. Then about 30 minutes later I get a message from them saying my order was cancelled stating I can only get 1 copy per person. I did not know I could only order 1 copy. And this would of been fine but these geniuses cancelled my entire order and I still HAVE NOT seen my money refunded 4 days later. I emailed them asking why they cancelled my entire order and never got a response in 3 days. So I had to email them again asking why my entire order was cancelled and they FINALLY responded stating that is how they do it. Terrible customer service and horrible answer! Why would you cancel a entire order when you could just cancel the one item and fulfill the rest of the order. BUYER BEWARE. TERRIBLE COMMUNICATION AND TERRIBLE CUSTOMER SERVICE. If I could give a ZERO rating I would. I am not a flipper and there was no reason you could not have sold me the one record and just taken the other record off of the order. That should take you about 10 seconds. you are making assumptions and are dead wrong!!

Didnt end up buying anything but the sale associate was very kind and helpful. Nice atmosphere. A quant little place to poke your head into if you find yourself near by. Its fun just to look! And if you like records they have a variety.

A great place to browse for records. The owner is very personable and friendly. Thanks for the Television record!

Got to love a nice record shop. Could’ve spent hours looking through records.