Budget Music & Video

Excellent service, prompt and courteous. Answered all my questions and I was provided a quick and convenient shopping experience. I give them an A+ and recommend them to all.

I love this place. Has new released cds and everything in-between. I am still a cd collector so it's my go to place. I live 2hrs away and always make it my for sure stop in town.

I usually have a pleasant experience when shopping and purchasing items at this store. Today, on the other hand, was not the red letter day for this visit. I was not greeted walking in and as I browsed and asked a few questions on items I was looking to buy, I was hit with snarky, short answers that were rather rude and not a cheerful environment at all. Very unpleasant employee who seemed to make it feel like I was disrupting his day. I struggled to remain a cheerful customer, walking on eggshells and trying to word my question in a way as to not force the worker to crack and reach down grab a gun and pull the trigger on us all. And at the end, completing my purchase a had to ask for a bag or something to put my item in. Normally, in my past experiences with any shop like this, a item made of glass would be protected in some way by using bubble wrap or some form of softer material to cushion the item if impacted. And keep it safe until you get it home to try the item out. You want a single, new piece to admire as you remove it from the bag not a handful of glass shards. I'm sorry but my experience today was very negative. All in all tho, the store is good and I dont think one negative experience should lead to boycotting the store forever.

Store was clean. Items organized and easy to find. Sales Rep was pleasant and helpful. Face masks are optional while in store wanting customers to be comfortable during their experience shopping. Will definitely encourage others to visit.

Seller sold me defective "new" product, would not work with me to find a resolution, instead blamed me for it