About BIG SHINY
Local Record Store in Toronto, ON
Hours of OperationMonday: Closed
Wednesday: 12:00 PM - 6:00 PM
Thursday: 12:00 PM - 6:00 PM
Friday: 12:00 PM - 6:00 PM
Saturday: 12:00 PM - 6:00 PM
Reviews of BIG SHINY in Toronto, ON
- 21 Reviews
Came for something else, then found this gem and had to get it, the whole experience and customer service was mind blowing, honestly felt amazing having a conversation with you, would recommend to everyone to come by and check them out. Thanks for everything, will be back for sure
The customer care is great, such a kind and professional staff, this did not happen very often.
Really good vinyl selection, and the owner is a really nice person! It’s up the stairs when you go in , you’ll find it !
Great selection of records! The customer service that John provides is absolutely excellent! Very knowledgeable in not only the tech that involves playing records, but also knows a large variety of music of all different types of genres! He was even able to suggest some new stuff to listen to based on the type of music I said I liked, and he was spot on!The wish list service is absolutely wonderful! Cuts out a lot of the time spent hunting for rare albums. Was able to get some hard finds from MF DOOM to some Portishead! I have gone there twice so far and its been a treat every time. Many more visits to come for sure!
I've placed several online orders through Big Shiny and each experience has been nothing less than incredible. They are consistently friendly, timely in their communication, and work to keep fresh and exciting titles on their shelves for customers. They take special care in packaging orders and have managed to make sure items arrive on time even in the trying times of 2020! HIGHLY recommended shop, outstanding service all around, and the best customer service I've come across in any business. Spread the word!!