About Mills Record Company
Local Record Store in Kansas City, MO
Hours of OperationMonday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Reviews of Mills Record Company in Kansas City, MO
- 409 Reviews
One of the most expansive record shops I’ve been to, with rows of new, used, and hard to find vinyl.Employees were helpful over the phone to confirm availability of a new release.Large selection of turntables to hit all price points, and awesome music playing while you shop.Will be back when we’re in town!
This is not the store to shop at. You will never see more than 5 people inside during the regular work week. It is only during events like Record Store Days where people line up and that is only because they are able to get the largest amount of copies to sell. If you have been on those days, do not be fooled and think that is normal for this store.Mills and its owner has gotten such a huge ego after being lied to and told they were the #1 store in Kansas City. They cater to one audience and one audience only and that is hipster music listeners and disregard all other customers. From hiking up prices, to not being knowledgeable on popular artists across all genres, the shopping experience at Mills lacks nostalgia and diversity.If you are looking for R&B, you won’t find it. Why? Because EVERY black artist other than jazz is listed as “HIP HOP” while blue eyed artists like Adele and Sam Smith take their place in the R&B section. Have a question? Yeah don’t bother asking anyone. Let google, discogs, or Amazon be your friends as no one here will answer.With the resurgence of vinyl records, you would think they would make sure that they are able to cater to every race, every genre, everyone period, but that is not the case. The owner lacks “soft skills” and I have seen people walk right out just because of it. I preordered a record before along with others I know and their copies were SEALED, yet I was sold an open one that they used for their instagram post and then they claimed they would never open a record. I told the owner and she rushed me off the phone and said “it’s either you return it for a partial return or keep it because I can’t get you another copy”Preordered another record that kept getting pushed back, when it was finally released, they didn’t look at the preorders and ended up selling my copy (that I paid for) and when speaking to the owner, she said “well I don’t know how I can get you another copy, I have other customers to tend to”.BAD customer services, leads to BAD reviews like this one. Do better! You are in the Urban core of Kansas City, yet far from URBAN and does not seem to care either. And I'm waiting for the owner to reply to this with a smart remark like she has others instead of changing.
Always good to check inventory via phone for me. Large selection. I don't visit as much as others in the area simply due to parking and the new arrivals are in a rack that my back won't hold out to try to go through (better for younger people or older thin people with good backs). Probably the largest inventory in the area.
Fun VinylI love visiting vinyl stores while visiting new cities. I drove by this place a couple times before going in. I'm glad I did as I picked up 5 EPs for 5 dollars!I could lose myself in here just listening to music. The details in this business are fabulous from the decor to the music. The service was excellent as well, and the gentleman who helped us was very knowledgeable about music.If your a music junky like me, I highly recommend visiting here weather your selling or buying. Thanks!
The atmosphere, the vibe, the setup is simply perfect. This record store was the only one that had a record we couldn't find anywhere else. They had plenty of copies, too. We called ahead of time and they held it for us until we got there to pick it up.